What is Clean Install or Clean Uninstall?
You may need to apply the process of Clean Install or Clean Uninstall, when a QuickBooks Desktop function is damaged or when a simple reinstall does not help in correcting an issue. This process includes the uninstallation of QuickBooks Desktop for windows, renaming of installation files left behind and then reinstallation of the program.
To know more about QuickBooks Error 3371 call QuickBooks Error Support.
Please Note: Make sure that you have your QuickBooks desktop download file or your installation CD and license numbers available before you begin uninstalling QuickBooks Desktop.
Step 1: Uninstall QuickBooks Desktop
Press Windows+R on your keyboard, in order to open the Run command. Type in Control Panel, then click on OK. Choose Programs and features (select Uninstall a program if Control Panel is in category View.) Choose QuickBooks from the list of programs, now select Uninstall/Change. To complete the process, follow the prompts.
Important: If you see an error message and you are unable to uninstall QuickBooks, you will need to contact a qualified IT professional or Microsoft. Because, this message indicates that there is a problem/corruption with the Windows Operating system (Windows operating system which is not a part of QuickBooks Accounting software.)
Step 2: Rename the Installation folders
To rename the folders you have the option to use QuickBooks Clean Install tool. You can manually rename the QuickBooks installation folders if you do not want to run this tool.
• DOWNLOAD AND RUN THE QUICKBOOKS CLEAN INSTALL TOOL
1. Firstly, download the QuickBooks_Clean_Install_Tool.exe file and save it to your desktop.
2. Now, open QuickBooks_Clean_Install_Utility.exe.
3. Click on I Accept on the license agreement.
4. Choose the version of QuickBooks Desktop according to yours, and then select Continue.
5. When you see the message “QuickBooks is now ready for a clean install, please install to the default directory” click on OK
• MANUALLY RENAME THE QUICKBOOKS DESKTOP INSTALLATION FOLDERS.
Display hidden files using Windows explorer and rename every folder location which is listed for your version of Windows. For Example, add ‘old’ or ‘damaged’ at the end of the folder name. By doing this you will be able to prevent QuickBooks from recognizing the folder so that it can create a new one.
a. C:\ProgramData\Intuit\QuickBooks (year)
b. C:\Users\(current user)\AppData\Local\Intuit\QuickBooks (year)
c. C:\Program Files\Intuit\QuickBooks (year)
d. 64-bit version C:\Program Files (x86)\Intuit\QuickBooks (year)
• ERROR: ACCESS DENIED WHEN RENAMING FOLDERS
Right-click on the Windows Task Bar and then choose Task Manager. Now, select Image Name column header under the processes tab to sort the processes alphabetically by name. Click on QBDBMgrN.exe, QBDBMgr.exe, QBCFMonitorService.exe, Qbw32.exe, and then select End Process. A message stating “WARNING: Terminating a process can cause undesired results including loss of data and system instability….” will appear, click yes to it.
Step 3: Reinstall QuickBooks Desktop
Now, to complete the Clean Install process, reinstall QuickBooks desktop.
Know more ways to get rid of QuickBooks Error 3371 call QuickBooks Error Support on 1-800-593-0163.