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QuickBooks Help Support Helps You to Void or Refund Credit Card Payments

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You can void the payment or process a credit card refund for the customer depending upon when the credit card transaction originally took place. To know more call QuickBooks Help.

Void the credit card payment

You can void the payment if the refund occurs on the same business day, when the original transaction occurred (3 pm PT is the settlement cut off time and if anything is done after that is considered as to be done on the next business day).

To void a transaction, go to payment and then select More. Now, click on Refund.

How to process a credit card refund?

After the original transaction takes place you can create a refund receipt against the transaction on the next business day.

To Process a Credit Card Refund, You need to:

• Click on the plus icon (+) icon present at the top and then select Refund Receipt.

• Choose the customer you want to refund.

• Enter information about the original sale in the table.

• Enter the amount that is to be refunded.

• Select the credit card used for the original payment from the payment method drop-down.

• Click on Save and close.

• If you want to print a receipt, select Print and then Close in the Credit Card Transaction Status window.
Other credit card refund tasks

REVERSE A PAYMENT

One should not delete a transaction that took place with a credit card and which had already been processed through your merchant’s account. In order to reverse a processed payment, select the payment that has been processed and then select void payment or void refund, whatever suits. If the payment has already settled, the only way by which you can reverse the amount is by creating an offsetting refund receipt (if this is a payment), or an offsetting sales receipt (if this is a refund).

CREATE A JOURNAL ENTRY

There may be times, where you find there is no balance in Accounts Receivable (AR) for this customer even after completing the refund. Also, there are some special situations where the customer opts to use one credit card for making a down payment. In some cases, the entire purchase is paid by Sales Receipt after which the customer requests to use a different credit card or any other form of payment for the down payment or purchase at a later date. In such a case, you need to issue a refund receipt and then create a journal entry.. The journal entry places a balance back to AR to account for the refunded down payment. The refund receipt will place the funds back to the customer’s card.

• Click on the plus icon (+) icon at the top, and then select Journal Entry.

• Now, on the first line choose Account Receivable then enter the amount refunded in the Debits column and the name of the customer in the Name column.

• On the second line, choose the Income amount which is used for the item on the Refund Receipt and then you can enter the transaction amount in the Credit column.

• Click on Save.

To know more call QuickBooks help on 1-800-593-0163.

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QuickBooks Support Number @ 1-800-593-0163 for Erasing Bank Download

Once you decided to erase bank downloads in QuickBooks, the first thing that should be kept in your mind is that you have to check which QuickBooks version you are using. Generally user are facing troubling situations when they are required to deal with removing bank downloads. For those users QuickBooks Technical Support is provided in step to step guide form to tackle the situation.

Note: Users of QuickBooks 2009 or 2010 versions can skip the given steps if they want.

1st Step: In the banking menu under Online Banking section, Click on ‘Add Transactions to QuickBooks Window’>>Select Item to Delete.

After this case you will find two options

• Either Click on ‘Select Individual Transactions’ for deleting incorrect entries.

• Or, Click on ‘Select All Downloaded Transactions Older Than’ to find the date prior to the download.

2nd Step: Next task is to recognize errors that are taking place as a result of credit card statement download. Users with older versions have to follow from 2nd step to 6th Step.

• The bank format may be compatible enough for downloading the transactions but their customer and vendor identification may not be same as saved in QuickBooks files. In this case there is the existence of ‘Exxon Store No. 987654’ error.

• Another error may occur when you are required to enter multiple entries. If you are trying to enter any transaction by manual mean then downloading the statement at the later stage can lead to the duplication of manual transactions that are already entered, often with different vendor or customer names.

3rd Step: Now you need to create a backup file. This depend on the type of QuickBooks version you are using, at the beginning of the downloading bank statement, a warning window will pop up to suggest you to make a backup file. This is the important requirement of later versions. The best part is to create a backup before downloading and saving it, either on an external hard drive or a flash drive.

4th Step: If you can find the latest backup version, in case of not getting any warning box due to the presence of error already generated due to bank download. You can locate this by

• Using ‘Search’ and type ‘.qbb’. And note the dates that are created for using them to make a prior bank backup.

• This will erase all entries that are made on the day of backup and the day of bank download.

5th Step: Enter manual corrections. If you are having no of entries and then only thing left is erase all download and try to correct them manually. Newer versions users can see step 6.

• To perform this look for amount duplication check, deposits and other transactions.

• You may have to delete some Receive Payments transactions and begin again.

6th Step: The best option is to restore backup file. For this

• Open QuickBooks and when your company files opens, close it through Close Company File.

• Click on Open or Restore Company and then Restore Backup.

• When it prompts you to enter the open from where, choosing your external hard drive is the best open.

• Choose to save it at the same location of the corrupted file.

• Warning box will open up by letting you know that there is already a file with the same name in the same location. Saving the back at the same place will delete the older file.

• Select yes and see your file will be back as good as new.

In case of any assistance related to QuickBooks Support Number for Erasing Bank Download, you can call at 1-800-593-0163.